Shipping and returns policy

Shipping


How long will it take for my order to arrive?

The delivery time for orders within Denia is 25 to 30 minutes from when the order is placed.

 If for any reason the order has to be delayed, we will contact you to let you know.

 Once the order has been placed, it is not allowed to make any change in the shipping address, unless the customer bears the costs and it is expressly accepted by the parties.

What is the shipping cost?

Denia: €3,00

La Xara: € 3.00

Shipping costs will be free on purchases over € 50

Can I request the shipment of an order?

If through our website santapasta.es

What happens if I am not at the address I indicated when the delivery person is to deliver the order?

The delivery man will wait a period of fifteen minutes, after that time if he cannot locate anyone, he will leave.

What do I do if my order does not arrive?

Get in touch with us through the email info@santapasta.es or at 642 587 535

Can I pick up my order at one of your stores?

Yes, you can pick up your order free of charge in our store in Denia at Carrer Pont 19 Local from 7:00 p.m. to 3:30 p.m. and from 7:00 p.m. to 11:30 p.m.
RETURNS
When dealing with food at home, our return policy is based on the resolution of conflicts at the same time and / or day of receipt of the order.

  If the product, the amount of the purchase or there is disagreement regarding the quality, you can contact us by phone 642587535 or through the E-Mail: info@santapasta.es to find the best solution to your problem.

  If you are not totally satisfied with your purchase, at Santa Pasta we offer compensation through "gift coupons" within 5 working days of your purchase.


Share by: